Monday. Mar 4, 2024

Health care accreditation in India - Quality and Accreditation Institute (QAI) experience

The next in the series of action briefs on health care accreditation by the WHO comes from the Quality and Accreditation Institute (QAI), India.


The action briefs published by the WHO outline how healthcare accreditation is being used to address quality of care within the context of health services strengthening in different countries around the globe.


The Quality and Accreditation Institute (QAI) was established in 2017 and is one of three accreditation bodies in India. It is a private institution that provides 14 accreditation programmes for both public and private health care facilities in India including hospitals, ambulatory care, home care, ART/IVF, dialysis, emergency department, stroke care, telehealth, transition care centres, rehabilitation centres, addiction services, assisted living/senior care and green healthcare facilities. Standards are developed by Technical Committees and the hospital and home care standards are accredited by ISQua EEA. QAI is also accredited as an external evaluation organisation by ISQua EEA.


The QAI action brief provides an insight into how accreditation has been used to improve the quality of healthcare services in India. It highlights the importance of co-developing an accreditation programme with relevant stakeholders including government, regulators and insurance agencies as such co-development can lead to greater acceptance of the programme and buy-in from health care providers. It also highlights the role that incentives in general and financial incentives in particular can play to encourage health care providers to adopt accreditation.


The full action brief can be accessed HERE,

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